We typically process orders within 1-2 business days from Monday to Friday.

Transit time for delivery usually ranges from 3 to 7 business days.

Yes, we offer free shipping on all orders.

• Currently, we do not offer international shipping. Our services are available within the United States only.

We have a 30-day return policy. Customers can initiate a return within 30 days of receiving their order.

Customers are responsible for return shipping costs, except in cases where the return is due to a defect or error on our part.

We recommend contacting us at info@masonjewelrycompany.com to initiate the return process. Please include details of your order and the reason for the return.

Upon receiving and inspecting your return, we will notify you via email regarding the approval or rejection of your refund. If approved, the refund will be processed within 15 business days and credited to your original method of payment.

Please contact us immediately at info@masonjewelrycompany.com with details and photos of the issue. We will work promptly to resolve the problem.

You can reach us by phone at +1 904-651-2353 or via email at info@masonjewelrycompany.com. Our support hours are Monday to Friday, from 09:00 AM to 5:00 PM (EST).